Still Paying Admin Staff to Do
What Your Software
Should Handle?
We build automations that plug directly into simPRO and ServiceM8. Your jobs get dispatched, your techs submit reports by voice, and your quotes follow themselves up. No extra staff. No new software to learn.
We take on a limited number of projects each month to keep the quality of every build high.
Emergency response time
Time spent on tech reports
Quote follow-up window
Real results from trade businesses running simPRO and ServiceM8.
Built by People Who Have Sat in the Chaos.
Most automation consultants come from software backgrounds. They understand systems but they have never managed a dispatch board during a Monday morning blowout, dealt with a tech who submitted blank job notes at 5 PM, or chased a quote that went cold while the office was buried in bookings. Our team comes from operations. We know what breaks first, why it breaks, and how to fix it in a way your team will actually use.
Team background includes experience from ByteDance, Ruangguru, Kargo Tech, Inventure, and Ansena Group Asia.
Good Software Does Not Fix a Broken Process.
Most trade businesses we talk to have the same setup. They bought simPRO or ServiceM8, got it configured, and six months later the office is still drowning. Someone is still manually entering jobs. Techs are still sending one-line notes. Quotes are still going cold. The software is fine. The gap between what it stores and what your business needs to actually do next is where the problem lives.
A job request lands in the inbox at 7 AM. Someone reads it, creates the job in the system, finds an available tech, and assigns it. By 9 AM they have done that six times and have not touched anything else. That is not admin work. That is a bottleneck.
End of a long day, last thing anyone wants to do is write a detailed site report. So they do not. You get job complete and a blank notes field. Your admin chases them the next morning, pulls the details out, writes it up, then finally invoices. Three people touched a job that should have closed itself.
A $6,000 installation quote goes out on a Tuesday. No response by Friday. Someone meant to follow up but the week got away from them. Two weeks later the customer has already gone with another tradie. That quote was not lost because your price was wrong. It was lost because nobody followed up in time.
Three Automations We Build for Trade Businesses First.
Not off-the-shelf tools. Not generic chatbots. Workflows built inside the systems your team already logs into every day.
Right now if an urgent call comes in outside business hours, it sits in your inbox until someone gets to work. Our intake automation reads the request, checks who is available in your scheduling software, and creates a draft job ready to assign. By the time your office opens, the job is already in the system waiting for approval. Not sitting in an email thread.
Your tech finishes a job at a site. Instead of typing up a report, they send a 30-second WhatsApp voice message explaining what they did. Our system transcribes it, formats it into a proper job report, and pushes it straight into simPRO or ServiceM8. Invoice goes out the same day. Nobody typed a word.
Three days after a quote goes out with no reply, the system sends a follow-up from your email address. It sounds like you wrote it. If the customer replies, their response gets sorted automatically. Ready to book, wants to negotiate, needs a call. Your office only touches the ones that actually need a conversation.
How a Project Actually Runs.
Four phases. No surprises. You know what happens at each stage before we start.
Is this the right fit?
We work with field service businesses running between 5 and 50 techs in the field. Plumbers, electricians, HVAC operators, pest control, cleaning and facilities crews. The common thread is the same across all of them: good software, good team, but the admin layer in between is still manual and still costing hours every week.
This is not for businesses looking for marketing or lead generation help. We work on operations only.
From Real Problems to Working Automations.
Job Dispatch and Tradies Assignment Automation
Post-Job Document Automation for Tradies
Voice Note to Report Automation for Tradies
Otomatisasi Catat Keuangan: Input Berbagai Format, Update Real-Time
Otomatisasi Pencarian dan Kualifikasi Leads dengan AI Agent
Monitor Revenue dengan AI Agent Revenue Analyst di Telegram
A few things worth knowing before you get in touch.
No. Everything we build runs inside what you already use. simPRO and ServiceM8 stay exactly as they are.
Most businesses are fully live within two weeks of the audit.
You keep the Automation Blueprint. Take it to your own IT person or put it on the shelf. It is yours regardless.
Because that person's time is worth more than data entry. Automating the repetitive parts frees your team to handle the jobs that actually need a human.
simPRO holds your data. It does not act on it. The follow-up email, the emergency dispatch, the voice report conversion - those still need a person to trigger them today. After we build, they run on their own.
If the problem sounds familiar, it is worth a conversation.
We work with a small number of field service businesses at a time. Each project gets our full attention from audit to handover.
Book a Free Consultation45 minutes. No obligation after.